Refund Policy – Eastian Organic

We offer a 30-day return policy.
This means you have 30 days after receiving your product to request a return.

Return Eligibility

To be eligible for a return:

  • The item must be in the same condition as you received it.

  • It must be unused, unworn, and with all tags.

  • It must be in its original packaging.

  • You must have the receipt or proof of purchase.

Start a Return

To start your return, contact us at:
📧 asifmalik93149@gmail.com.pk

Please note: You will need to send your return to this address:
156-P block gulber3,Lahore

If your return is accepted, we will:

  • Send you a return shipping label

  • Give you instructions on how and where to send your package

⚠️ Items sent back without requesting a return first will not be accepted.

You can always email us for any questions at:
📧 asifmalik93149@gmail.com.pk

Damages & Issues

Please check your order when you receive it.
If the item is damaged, defective, or if you received the wrong item, contact us immediately so we can fix the issue.

Non-Returnable Items

Some items cannot be returned:

  • Perishable goods (food, flowers, plants)

  • Custom or personalized products

  • Personal care items (beauty products)

  • Hazardous materials, flammable liquids, or gases

If you’re not sure whether your item can be returned, please contact us.

⚠️ Sale items and gift cards cannot be returned.

Exchanges

For an exchange, return your item first.
Once your return is accepted, you can make a new order for the item you want.
Shop now